How will I be refunded?

If your return is approved, Wamaaz.com ensures a smooth refund process. You can follow the traditional method or use our AI assistant, Wama, for quick and easy assistance.

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Traditional Method 📝

1️⃣ Return Confirmation: Once we receive the returned item and confirm its condition, we’ll process your refund.

2️⃣ Refund Method: The refund will be issued using the same payment method you used for the original purchase:

• Credit/Debit Cards: Refunds will be processed back to your card.
• Online Wallets (e.g., PayPal): Refunds will be sent to your account.

3️⃣ Processing Time: Refunds usually take between 5 to 10 business days to appear in your account, depending on your payment provider.

4️⃣ Notification: You’ll receive a confirmation email once your refund is processed.

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AI Assistant Method 🤖

1️⃣ Ask Wama: Simply ask, “Hey Wama, how will I be refunded?” and Wama will instantly provide you with the refund details.

2️⃣ Order Identification: Wama will review your return history and check if your refund has been processed.

3️⃣ Track Your Refund: If eligible, Wama will guide you on how to track your refund and ensure it’s credited to your account.

4️⃣ Status Updates: Wama can also provide real-time updates on your refund status and notify you when it’s completed.

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Important Notes:

• Refunds are issued once the returned item is inspected and meets the return conditions.
• If the item is not eligible for a refund, Wama or our customer support team will notify you of the issue.

If you need any further assistance, feel free to contact us at contact@wamaaz.com or ask Wama directly for help!