Legal

These Subscription Terms (“Terms”) govern your subscription to services or products offered through Wamaaz, including any subscription-based offerings available on our platform. By subscribing to any service or product offered on our site, you agree to these terms.

1. Subscription Overview

Wamaaz offers subscription-based services for various products, which may include access to exclusive content, regular delivery of certain items, or other recurring services. The subscription service is available to customers who wish to receive products or services on a recurring basis, at intervals defined by the subscription plan.

2. Types of Subscriptions

• Product Subscription: This includes subscriptions for regular delivery of products, such as health supplements, beauty products, or other merchandise offered on Wamaaz.
• Membership Subscription: This may include access to premium content, services, or special discounts, and may grant certain privileges for a recurring fee.

3. Subscription Plans and Pricing

Subscription plans and prices will be outlined on the subscription product page at the time of purchase. The pricing may vary depending on the type of subscription, duration, and the services offered. All prices are in the currency displayed on the website and are subject to applicable taxes.

4. Billing and Payments

• By subscribing to a service or product, you authorize us to charge your payment method at the beginning of each billing cycle.
• Subscription payments are generally billed on a recurring basis (e.g., monthly, quarterly, or annually) unless otherwise stated.
• Payments are processed securely through our payment gateway, and we accept various payment methods as indicated during checkout.
• If your payment fails, you will be notified, and we may suspend or cancel your subscription until the payment is successfully processed.

5. Free Trials

Some subscriptions may offer a free trial period, during which you can use the service or product without charge. After the free trial ends, you will automatically be billed for the subscription unless you cancel it before the trial period ends. Free trial details will be clearly communicated at the time of signup.

6. Cancellation and Refunds

• Cancellation: You can cancel your subscription at any time through your account settings or by contacting our support team at contact@wamaaz.com. Once cancelled, your subscription will continue until the end of the current billing period, after which no further charges will be applied.
• Refunds: Refunds are subject to our Money Back Policy. Generally, we do not offer refunds for subscription fees once a billing cycle has started. However, we may consider refunds on a case-by-case basis, especially for issues related to the product/service quality or delivery.

7. Account and Subscription Management

You are responsible for maintaining the accuracy of your subscription information, including payment details, shipping addresses, and other personal data. If any changes occur to your subscription or billing information, please update your account promptly to avoid interruptions in service.

8. Changes to Subscription Terms

We reserve the right to change, modify, or discontinue any subscription plans or pricing at any time. Any changes to the subscription terms will be communicated to you in advance, and the updated terms will be posted on this page. By continuing your subscription after such changes, you accept the revised terms.

9. Termination of Subscription

We may suspend or terminate your subscription at our discretion if we determine that you have violated our terms, engaged in fraudulent activity, or if we are unable to process payments. In such cases, you will not be entitled to any refund.

10. Subscription Services for Disabled and Special Needs Users

We are committed to ensuring that our subscription services are accessible to all users, including those with disabilities. Through our AI assistant, Wama, users with disabilities can easily manage their subscriptions by voice commands like “Wama” or “Hey Wama.” Additionally, for special needs customers, our real agents monitor AI conversations to ensure the correct product or service is delivered as per the customer’s needs.

11. Limitation of Liability

While we make every effort to ensure the accuracy and quality of our subscription services, we are not liable for any issues arising from the use or non-availability of the service, including but not limited to delayed deliveries, technical issues, or third-party involvement in the subscription process.

12. Contact Information

For any questions or concerns about your subscription, including cancellation or payment inquiries, please contact our customer support team at contact@wamaaz.com.